Help center

We are here to help.

Browse common topics below or submit a support ticket and we will reply within one business day. You can also email us at support@snapcitelabs.com.

Browse by topic

Supported file types, photo tips for better accuracy, and how to handle bulk uploads.

How Snapcite assigns categories, how to override them, and how to create custom categories.

What the flag means, how it is assigned, and when to change it before adding an expense to a report.

Building expense reports, the tax-time summary, and exporting data as CSV or PDF.

Upgrading, downgrading, managing your subscription, and downloading invoices.

How your receipts and financial data are stored, encrypted, and how to delete your account.

FAQ

Fill in the ticket form on this page and we will reply to your email within one business day. You can also reach us at support@snapcitelabs.com.

We reply to every ticket by email within one business day.